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Depotrac

Retail Order
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Depotrac delivers creative solutions for both B2B and B2C companies. We help you gain value by streamlining operations and boosting your profit margins. If you’re considering expanding, we can support your growth. Our team will consult with you to fully understand your goals and create a customized plan that fits your requirements.

Increase Your B2C and B2B Revenue
  • We assist in increasing organic sales by using effective sales and marketing strategies;
  • We update outdated methods with modern, more productive processes;
  • We support your branding efforts;
  • Depotrac enables you to fulfill orders more quickly and cost-effectively.

FULFILLMENT PROCESS: STEP BY STEP

RECEIVE, INSPECT AND STORE
When your products arrive from suppliers, we inspect them so you don’t have to worry about quality control. After receiving, we store all items according to the manufacturer’s guidelines, including climate-controlled storage if needed. You’ll have access to real-time inventory updates through your online portal. Our automated system alerts you when stock is low or items are nearing expiration.
PROCESS ORDER
After an order is placed, our team retrieves the product from storage and moves it to the shipping area. Each item is checked one last time before being carefully packed and shipped to your customer. You’ll get real-time tracking for all outgoing shipments, along with detailed reports on all order metrics.
SHIPPING SOLUTIONS
We offer an extensive network of domestic and international carriers. Our negotiated rates mean you save on shipping, and we pass those savings on to you. Whatever you need to ship and wherever it’s going, we have the right solution. The savings on shipping alone can offset our service fees. Plus, you get free shipping label creation and other services at no extra cost.
ALL-IN-ONE FULFILLMENT SOFTWARE
Many businesses juggle multiple software tools for different needs, but with Depotrac, everything is integrated into one award-winning platform. You won’t need to manage several programs—our unified system is designed to boost efficiency and productivity, letting you handle everything from a single dashboard.
RETURNS/REFUNDS PROCESSING
Returns and refunds are sometimes unavoidable, but Depotrac makes the process easier by providing free return, refund, and exchange handling. We also supply analytics showing which products were returned and the reasons why. With this data, you can identify if a vendor, carrier, or supply chain issue is causing higher return rates.
Additional advantages you can rely on:
  • Free shipping materials, including complimentary boxes;
  • Orders received by 2 PM on business days are typically processed the same day;
  • Instant notifications for your reassurance;
  • Customize any order in any way you prefer;
  • Personalized invoices for your business featuring your logo and branding.

DID YOU KNOW?

Do you think your business has more potential to unlock? If so, let Depotrac review your business and provide consulting on how to maximize it. We can help you grow, boost your return on invested capital (ROIC), and evaluate your business model.

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I want to express my gratitude to Depotrac for their support in accelerating our processes. Your excellent service during our promotions has been invaluable. Depotrac has provided outstanding support to Old Navy. Mistakes have been almost nonexistent. If you need to ship internationally, you can rely on these fulfillment professionals.

Sonia Syngal

CEO – Old Navy

CUSTOMER SERVICE

Depotrac is committed to providing excellent after-sales service, customer support, and satisfaction. If you have questions or need assistance with an order, please contact us. Our support team is available 24/7 to ensure your business and customers receive the best care. You can reach us by phone, email, online chat, or through our internal ticket system (available to customers with an active subscription).

(800) 709-3870
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